Frequenty Asked Questions
Is the Elmore Pedal compatible with iPad & iPhone?
- Yes! You will need either Chrome or Safari as your browser and will need to install our Elmore Pedals browser extension.
What operating systems does the Elmore Pedal work with?
- Our pedal works with MacOS, iOS, Windows, and Google Chrome. Simply pair your Elmore Pedal with your Mac, PC, iPhone or iPad, navigate to your preferred Elmore Pedal compatible learning website and start practicing the Elmore way!
What are the System Requirements for Elmore Pedal users?
- For Mac Users: The Elmore Pedal Safari extension requires macOS 10.15 (Catalina) or higher with Safari installed.
- For iPhone or iPad Users: The Elmore Pedal Safari extension requires iOS 16 or higher using Safari as your browser.
- For Windows Users: The Elmore Pedal Chrome extension requires Windows 10 or later.
Why can't I get my iPhone or iPad keyboard to work when using the pedal?
- For the pedal to work on iPad/iPhone, it connects to your phone or tablet as a Bluetooth keyboard which temporarily disables the soft keyboard on iOS devices. To access the onboard keyboard, simply switch off your pedal when navigating between lessons, and switch it back on when ready to practice.
I am having some trouble getting the the pedal to control my learning site on iPhone or iPad. What should I do?
- First off, check to see that the Elmore Pedal Utility extension is enabled for Safari. To do this, go to Settings>Safari>Extensions and make sure the Elmore Pedal Utility is ON and set to Allow for All Websites. If you are still having trouble, we recommend that you power off and power on your phone or iPad. This has resolved most issues when the extension is not working as expected.
Is the Elmore Pedal compatible with Android?
- Unfortunately, not yet.
How do I charge the battery?
- Use the included USB cable and plug the Elmore Pedal into any standard USB charger.
Will I get better if I practice with my Elmore Pedal every day?
- For sure. Our pedal is the fastest way to Free Bird.
How do I get in touch with you regarding questions about my Elmore Pedal?
- Feel free to email questions to firstname.lastname@example.org.
I work for a school or educational institution, how can I get some pedals for my students?
- Email email@example.com with more information and we will be happy to help you out.
Shipping and Returns
Shipping: Orders are processed within 3 business days. Transit time is 5-7 business days.
- The Elmore Pedal can be returned within 30 days from the date of purchase for any reason.
- Product must be returned in new condition, shipped in the original packing material, to qualify for a full refund.